The NAIT Students’ Association is seeking Peer Supporters for the 2021/2022 academic year. Peer Support is an anonymous and confidential supportive listening service for students. A trained Peer Supporter listens without bias to students’ problems and can refer students to other campus or community resources as needed. If you have an empathetic ear and like helping others, maybe this position is right for you!

Reporting to the Peer Support Coordinator, the responsibilities of this position include:

  • Maintain confidentiality and discretion regarding student issues
  • Remain unbiased and non-judgemental throughout Peer Support Session, either virtually or in-person
  • Anonymous record keeping and reporting, as necessary
  • Keep the Peer Support room tidy and welcoming for all students
  • Participate in regular role play feedback sessions
  • Attend supervisor check-ins as required (1-2 per month)
  • Attend training and workshops as required (some evenings and weekends may be required)
  • Promote the Peer Support service at event booths around campus

NAITSA, as a non-profit organization, provides services, representation and leadership to students enrolled in credit and apprenticeship programs in one of Canada’s largest polytechnic institutions. Our NAITSA Service Hub helps make life as a student easier through our services and programs. The Service Hub proudly launched the first year of Peer Support in the fall of 2018, and we are now looking to build our team of Peer Supporters for the upcoming academic year!

Qualifications / Required Skills / Considerations

If you’re interested in being a part of the Peer Support team, there are several key skills and attributes you should make sure you review below before you apply:


  • Must be a NAIT student enrolled in the Fall 2021 & Winter 2022 terms

Required Skills: 

  • Excellent communication skills – written and verbal
  • Ability to remain calm and professional while being empathetic and supportive
  • Organizational skills
  • Customer service-focused
  • Demonstrated time management skills

Asset (not required):

  • Mental Health First Aid

The Peer Supporter position is a part-time contract position from September 2021 through April 2022. This position requires approximately 3-5 hours per week for client sessions and group meetings. The hourly wage for this position is $16.00/hour. The work schedule is to be determined upon hire.

Note: Client sessions and group meetings may consist of virtual and/or in-person delivery. Peer Support is normally on a walk-in basis located in J209B on NAIT Main Campus but due to campus closures from COVID-19, we have transitioned to virtual support via LiveChat in Fall 2020. Peer Support may continue as online virtual support and/or in-person services in line with current provincial COVID-19 regulations and/or campus closures.

Mandatory Training:

As a condition of employment for the Peer Supporter role, candidates must participate in mandatory Peer Support training. Failure to attend any of the mandatory sessions will result in the candidate being deemed ineligible for employment in this position.

Peer Support Virtual Training will take place online from August 16th to 19th and August 23rd to 26th. The sessions will occur from 1:00 p.m. to 5:00 p.m. MST on the following dates:

Week 1: August 16 (Monday), August 17 (Tuesday) & August 19 (Thursday)
Week 2: August 23 (Monday), August 24 (Tuesday) & August 26 (Thursday)

How to Apply

If you are interested in this opportunity please apply by completing this online application and uploading PDF versions of your resume and cover letter addressed to Megan Brodeur, Service Hub Manager. Please note, the application form contains additional questions and may require approximately 30 minutes to complete. Please answer all applications to the best of your ability. 

You can expect a confirmation email once we have received your application. While we appreciate all applications for employment, only those applicants chosen for an interview will be contacted further. 

We look forward to seeing your application!

Closing Date: Apply by 4:00 pm on Friday, April 23, 2021