After extensive negotiations with the city, ETS will be providing alternative options for those who would still need the bus passes.

Please check out this extensive FAQ for more information.

 

What is a U-Pass?
– “U-Pass” is a discounted transit fare program that provides students at participating post-secondary institutions with unlimited access to ETS, St. Albert Transit (StAT), Strathcona County Transit, Fort Saskatchewan Transit, Spruce Grove Transit and Leduc Transit during fall semester (Sept – Dec), winter semester (Jan – April), and spring/summer semester, if applicable.

– The U-Pass program is a regional agreement between local municipalities, post-secondary
institutions and their student governments. Approximately 70,000 students are typically
enrolled in this program.

Will there be a Fall U-Pass this year?
No. The City and regional transit partners have been working collaboratively with the participating U-Pass Students’ Associations since the end of June, and due to the majority of fall classes being offered online, all 10 parties agreed that Fall U-Passes will not be issued this year.
What ETS fare products can I use instead of a Fall U-Pass?

On August 19, in order to provide students with discounted transit fare options, ETS made recommendations to Edmonton City Council. Council approved the following:

1. Temporary expansion of the age eligibility for the Youth fare category from Sept 1-Dec 31 to include ALL post-secondary students, no matter their age, at U-pass institutions and institutions that were eligible for the post-secondary pass. Effective, Sept 1, a Youth monthly pass will cost $72.50. For students who occasionally use transit, a Book of 10 Youth tickets costs $19 (an $8 discount from the adult price).

2. Temporary expansion of eligibility to the low income Ride Transit Program.
a. This program has two tiers (i.e. a sliding scale) and is based on an individual’s personal income. Personal income can be proven through a Notice of Assessment (NOA), Employment Insurance (EI) document or CERB document.
b. Students will need to apply through the Leisure Access Program.
c. If a student is 18+, and earns less than $29,069, they may qualify for a $34/month pass.
d. If a student is 18+, and earns between $29,070 & $33,033, they may qualify for a $48.50/month pass.

– Note: For context, a U-Pass costs approximately $45/month.

– Note: International students are also eligible to apply for the Ride Transit Program. Personal income can be proven through a Notice of Assessment (NOA).

– Note: Students who are considered a dependent (i.e. their parents/guardians claim them on their taxes as a dependent) would have to include their parents/guardians income, so they may not qualify for the Ride Transit Program.

For students who are seniors, ETS, and some municipal transit partners, offer discounted, or free, seniors monthly passes. ETS senior pass is available for riders 65+ years of age ( $34 monthly, or free, depending on household income).

I’m a student, but I don’t take ETS. I take transit in a surrounding municipality. What are my options?
Please check with the transit agency that provides you with service. They may have discounted options that are available to you.
If a student is living at home with their parents, does that mean they do not qualify for the Ride Transit Program?
It depends. Eligibility for the low income Ride Transit Program is based on an individual’s personal income.

If a student is 18+, lives at home, and earns less than $29,069, they may qualify for a $34/month pass.

If a student is 18+, lives at home, and earns between $29,070 and $33,033, they may qualify for a $48.50/month pass.

Students who are considered a dependent (i.e. their parents/guardians claim them on their taxes as a dependent) would be required to include their parents/guardians income on their application, so they may not qualify for the Ride Transit Program.

Are international students eligible for the Ride Transit Program?

International students are eligible for the Ride Transit Program as well as they can purchase other discounted fare products, like Youth passes/tickets, or senior passes/tickets.

How long will it take for my Ride Transit Program application to be processed? I need mytransit pass very soon.

Typically, it takes 2-3 weeks for applications to be processed, however, due to the temporary expansion of eligibility to students, we will have additional City staff help with this to expedite the process.

How do I prove my income for the Ride Transit Program?

Personal income can be proven through a Notice of Assessment (NOA), Employment Insurance (EI) document or CERB document.

I’m a student at a post-secondary institution that doesn’t participate in the U-Pass program. Moving forward, do I still just purchase a post-secondary transit pass like I have before?

On August 31, 2020, the post-secondary pass will be discontinued. Students have a number of alternative transit fare options:

– ETS Youth Monthly pass ($72.50)

– Book of ETS Youth tickets ($19 for 10 tickets)

– Low income Ride Transit Program monthly passes (eligibility based on personal income)

– Seniors monthly pass ($34 for those 65+ who happen to be students)

– Book of ETS Senior tickets ($19 for 10 tickets)

Where can I buy a transit pass?

Customers can purchase their fare product at the ETS Online Store, or at a number of retail sales outlets across Edmonton.

Due to some retail sales outlets reopening sooner than others (or not reopening yet) and as
Canada Post delivery times may vary, please check which ETS sales outlets have received
passes.

Transit passes and tickets are not available at the Edmonton Service Centre in Edmonton
Tower because it remains closed due to COVID-19.

Transit passes and tickets are not available at the select City-operated recreation centres that
have started to re-open; September sales are still being reviewed.

Can I still use tickets or cash?

Yes, transit tickets and cash are accepted, however, monthly or family/day passes are encouraged because this minimizes contact and increases physical distancing.

When paying with cash or a ticket, a paper transfer will be issued, as proof of payment, even if you’re not transferring.

When does regular transit service resume?

ETS will be resuming regular bus service levels starting August 30, 2020 as part of a regular service change before the fall. LRT will also return to regular service hours (which end at approximately 1:30 a.m.), but will operate on reduced frequencies as a result of the Stadium LRT Station Redevelopment project.

Information on Regional Transit Services can be found in here:

Edmonton (including the LRT):
https://www.edmonton.ca
Fort Saskatchewan:
https://www.fortsask.ca
Leduc (Any students attending in-class sessions at Edmonton post-secondary institutions can obtain a free Leduc Transit Pass, but only until Friday September 18, 2020 at the City of Leduc Civic Centre.):
https://www.leductransit.ca
Spruce Grove:
https://www.sprucegrove.org
St. Albert:
https://stalbert.ca
Strathcona County:
https://www.strathcona.ca

Are masks or face coverings mandatory on transit in Edmonton?

Yes, a mask or face covering must be worn on transit in Edmonton, unless you are exempt under the mandatory mask bylaw.