Emotional Support – Idealist.org

Apr 9, 2025 | Off-Campus, Volunteer

Recruiting Organization: Certified Listeners Society

Why Join the Certified Listeners Society?

We are a not-for-profit organization based in Ontario, Canada built by a community of people dedicated to providing early-stage emotional support to anyone who needs it 24 hours a day, 7 days a week, 365 days a year. We are not a crisis helpline. We believe that by serving the masses to navigate the challenges of our lives, with early-stage and real-time Emotional Support interventions, we can help individuals make better mental health lifestyle choices to live better, happier, healthier lives. Visit our website to find out more about us: https://certifiedlisteners.org/

Job Overview

Certified Listener Shift Supervisors provide support for all volunteers and callers. They observe every chat and guide/coach volunteers to help them provide empathetic support without giving advice. Supervisors also assess chats to determine if mental health resources need to be provided and take over chats that exceed volunteer scope or abilities. Reporting to the Certified Listener Program Manager, you will be tasked to supervise our Certified Listener Volunteers and provide them with emotional support as needed.

Given that we are an emotional support service, calls may vary in nature. This is a great opportunity to learn valuable skills and volunteer from home.

Application link: https://certifiedlisteners.org/application/

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