PEER
SUPPORT

We are excited here at NAITSA to announce that Peer Support will be launching virtually this fall to continue to help students during these strange times. Check back with us on September 28th for our updated hours and to connect with us via LiveChat!

For resources during our closure, please see Student Resources at the bottom of this page.

If you need someone to talk to, please visit myWellness or NAIT’s Student Counselling for online options that you can access now.

PEER
SUPPORT

We are excited here at NAITSA to announce that Peer Support will be launching virtually this fall to continue to help students during these strange times. Check back with us on September 28th for our updated hours and to connect with us via LiveChat!

For resources during our closure, please see Student Resources at the bottom of this page.

If you need someone to talk to, please visit myWellness or NAIT’s Student Counselling for online options that you can access now.

  1. Home
  2.  » 
  3. Service Hub
  4.  » Peer Support

What is Peer Support?

Peer support is an anonymous and confidential supportive listening service for students, by students. It is normally on a walk-in basis located in J209B on NAIT Main Campus, but due to campus closures from COVID-19, we have transitioned to virtual support via LiveChat in Fall 2020.

Our Peer Supporters are rigorously screened, interviewed, and trained over several days, and are also NAIT students just like you! Peer Supporters are not psychologists or professional counsellors, and as such, there are some limitations to the kind of service they can provide. Peer Supporters can help students develop an action plan and give referrals to other areas or services more appropriate for long term support, like counselling or professional help.

LiveChat Peer Support Hours

September 28th – December 18

Monday – Wednesday
8:00am – 4:00pm

Thursday
8:00am – 2:00pm

Friday
8:00am-12:00pm, 1:00pm – 3:00pm

Peer Support Aims

 

To provide an environment where students will feel safe and at ease when discussing concerns with their peers.

 

To empower students when making decisions regarding their situations.

 

To make referrals to appropriate campus departments, community agencies, or organizations if the student requires further support or information.

 

Frequently Asked Questions

What does a peer support session look like?

A student comes into the room and will be welcomed! A peer supporter will talk one-on-one with the student regarding their issue of choice, and then provide referrals or resources for further support. Each session can be around 45 minutes. Our service is limited to one session per issue per person. For example, you can only come once to Peer Support to talk about your feelings about failing a midterm, but can come in again if you have a different struggle, (like a breakup) that wasn’t talked about in the prior session.

How do I know that Peer Support is a confidential service?

All of our Peer Supporters have signed a confidentiality agreement, and are trained not to disclose identifying information. We do not ask for your name or student ID number. We also provide a welcoming and safe space in order to keep the client comfortable. When you are ready to talk, we are here to listen.

Can I bring in my boyfriend/girlfriend for couples' counselling?

No, our peer supporters can only do one-on-one sessions, but we can provide you further resources for relationship support.

Student Resources

If you’d like to reach out for more support and student resources, please visit our resources pages.

The (Brief) History of Peer Support

Peer Support evolved after years of demand from NAIT students as we recognized that supporting student mental health is imperative. Finally, in the fall of 2018, NAITSA was able to start putting the wheels in motion.

NAITSA researched how other campuses implemented their Peer Support Programs and met with experts in the field. After hiring and training our first group of selected Peer Supporters, who underwent 2 full weekends of training on Supportive and Active Listening, and Risk Management training (which includes Abuse and Suicide Listening models), we were able to launch in mid-Fall 2018.

Fall 2020 brings its own challenges during the COVID-19 pandemic, and we were fortunate enough to be able to interview, hire, and train our Peer Supporters virtually this year! We also transitioned to LiveChat support and have a wider availability of operating hours this way!

The Peer Support service is funded by The NAIT Students’ Association (NAITSA), with support from the AB Government Mental Health grant.

Staff Contact

Service Hub Manager

Megan Brodeur
780-471-8938
mbrodeur@nait.ca

NOTE: Please do not email or contact regarding personal difficulties, but instead feel free to use our chat service during business hours, or see the resources below. If risk is immediate please call 911 or go to the nearest emergency room.

In Crisis After Hours?

The Distress Line – 780.482.HELP (4357) or call 211
If risk is immediate, call 911 or go to the nearest emergency room.

Let’s hear from you!

Submit a testimonial about your Peer Support experience here.