September 14, 2026
We have some good news to share. The Nest is planning to reopen on Monday, September 21!
Over the past couple of weeks, a tremendous amount of work has gone into the kitchen, including significant new cooling improvements, equipment servicing and repairs, and plenty of work behind the scenes to get The Nest ready to welcome everyone back.
This week, our team will test the kitchen under normal working conditions, and then get busy with deliveries, prep, and putting everything back together for reopening.
We’re grateful to NAIT and everyone who has worked with us to get to this point, and especially to our Nest team for their patience and commitment throughout the closure.
Most of all, we’re excited to get back to what we do best. We look forward to seeing everyone at The Nest on Monday!
September 11, 2026
We’re pleased to share that good progress has been made toward reopening The Nest following our temporary closure on September 3.
Over the past week, NAIT has completed a significant additional cooling upgrade to the kitchen, including the installation of three dedicated air-conditioning units. This represents a substantial improvement in our ability to maintain a comfortable working environment for our team.
We’re very appreciative of the urgency and commitment NAIT has shown in responding to our concerns and completing this work so quickly.
We have some additional servicing, repairs and clean up to do over the next couple of days and once that work is complete, our final step will be to operate and test the kitchen under normal cooking conditions to make sure the building systems and kitchen equipment are working together as they should. We are optimistic about the improvements that have been made and hope to reopen soon.
We know our customers are eager to have The Nest back, and our team is just as eager to welcome you. Thank you for your patience and for the many messages of support we’ve received. We look forward to sharing a reopening date as soon as we can.
September 3, 2026
The Nest will remain temporarily closed while we work with NAIT to investigate concerns with the kitchen environment following an incident today involving heat-related symptoms and the detection of carbon monoxide. Two members of our team were transported to hospital as a precaution.
The Nest operates in a NAIT-owned facility, where significant work was completed by NAIT over the summer to address longstanding kitchen ventilation and temperature concerns. During our first three days of operation this semester, however, we have continued to experience excessive temperatures in the kitchen. Today’s incident has made it clear that further investigation is required.
NAITSA is working with NAIT Facilities Management and Development (FMD) and appropriate technical professionals to determine what is happening, including the source of the carbon monoxide detected today and the performance of the kitchen’s ventilation and exhaust systems.
The immediate incident has been addressed and there is no ongoing emergency. However, The Nest will remain closed until we are satisfied that we can provide a safe and comfortable environment for our staff and customers.
We appreciate everyone’s patience and understanding. We will provide another update when we have more information about reopening.
